As Gavin left our meeting last night he said, with enthusiasm, ‘I didn’t know that BI could be so exciting’. He had attended a lively discussion about Business Intelligence in Utilities Companies led by Alexandra Gillies of Bord Gáis Energy based in Dublin. We had people who had gone partly down the road of BI [...]
The Holey Grail – the Single View of the Customer
Posted on: December 6th, 2011. Posted in: Blog, CIO Connect Hong Kong, CIO Connect Ireland, CIO Connect UK, CIOnetNo, not a misspelling. Very few organisations have a really good understanding of their customers. Organisations in retail, such as Tesco, are probably much better at it than almost anyone else. But across industries and in most sites, this information may as well be kept in a sieve. Last night we had a discussion around [...]
So the Chancellor says 5 more years!
Posted on: December 6th, 2011. Posted in: Blog, CIO Connect Hong Kong, CIO Connect Ireland, CIO Connect UK, CIOnetI’m not sure I haven’t spoken to anyone that didn’t think things were going to continue to be tough here in the UK, and across the rest of Europe. The Irish certainly think so. What do we do about it? We can pull up the douvet and use it as an excuse, or we can [...]
Barb’s Blog – CIO Action Plan 2011
Posted on: June 14th, 2011. Posted in: Blog, CIO Connect Hong Kong, CIO Connect Ireland, CIO Connect UK, CIOnetI’m sitting here in sunny London (yes it really does shine here!) looking at the CIO Action Plan for 2011 that we produced as a result of last year’s Annual conference. The topic was Business as Unusual and we collated all of the great ideas from the conference into a series of questions that CIOs [...]
Talent Development and Management
Posted on: February 25th, 2011. Posted in: Blog, CIO Connect Hong Kong, CIO Connect Ireland, CIO Connect UKIn many ways, talent has always been – and will always be – a critical area. Take McKinsey’s seminal ‘War for Talent’ article, which 10 years ago was one of the first calls to arms for leaders in the talent area. But now, more than ever, it is important to take an all-encompassing approach to [...]
Commercial management drives sustainable transformation of the IT organisation
Posted on: January 24th, 2011. Posted in: Blog, CIO Connect Hong Kong, CIO Connect Ireland, CIO Connect UK, CIOnetI am always taken with counter-trend ideas and wanted to share some thinking I have been developing during the past few months. We have matured beyond seeing outsourcing as the “silver bullet” that we – or at least our CEO and CFO colleagues – believe it to be. In my work with colleagues on our [...]